Thursday, December 19, 2013

Competition - Fashionista's Guide to Shopping in Melbourne

It's end of year competition time!

Be in the running to win one of our limited copies of the Fashionista's Guide to Shopping in Melbourne 2013. 

This popular handbook features over 250 fashion boutiques, catering to all styles, ages and price ranges. Filled with beautiful photos, fashion ideas and packed with shop details, this guide is a must-have for finding the best fashion hubs in Melbourne.

How to Enter

It's easy! Simply email a photo of yourself with an article of clothing you could not live without or your favourite, never to throw away accessory.

Be creative, be humorous - you can display whatever you like (A few of us here are quite attached to their moccasins and fluffy dressing gowns, if that helps!)

We can't wait to see what people can't live without.

All entries to be emailed to
Entries close Monday December 31st
Winners will be notified via email and announced in early January on our Facebook Page.

Tuesday, December 03, 2013

Food for Fines Amnesty - One Week Only

Eastern Regional Libraries is once again running the popular Food for Fines Amnesty to help local charities and library members during the up and coming holiday period.

How does it work?
Patrons with overdue charges on their cards (no matter how big) donate non-perishable, non-expired food items and in return all overdue charges on their cards will be cleared.

All food donations will go to local charities to help them supply food packages for families in need. Charities will accept food no earlier than six months prior to the use-by date.

Food for Fines - Hooray! Everyone wins!

So, if yourself or someone you know has a fine that has been sitting there for ages, bring down some goodies and we will take care of the rest. The amnesty is for one week only so all donations can get to the charities and out to needy families in time for Christmas.

A special thank you to our blog, Facebook  and Twitter followers who suggested we re-run this program - Christmas is always a tough time of year financially and these amnesty drives are always very bountiful (to say the least! The generosity is just incredible - talk about spreading the love).

We look forward to  receiving people's donations, clearing up those fines and some all round Christmas cheer.

When:  Saturday December 14 to Saturday 21 December
Where: All branches will be participating in the Food for Fines Amnesty (except the community reading rooms at Monbulk, Mt Evelyn and Yarra Glen)
Accepted items: Non-perishable items no older than 6 months before expiration dates.

**Please note the amnesty only applies to Overdue Charges, all other charges will not be cleared.

Cheers, The Virtual Team

Monday, October 28, 2013

Download eBooks from the eLibrary with a Kindle Fire HD

Amazon have released their own tablet computer called the Kindle Fire HD which is now available at a number of Australian retailers including Dick Smith and Big W. Since the Fire HD is basically an Android powered tablet it is compatible with the Overdrive Media Console App which powers our eLibrary and allows you to download eBooks and eAudiobooks. You can find information on how to set up your Kindle Fire HD at the following set of videos available on the Overdrive Help site - Kindle Fire HD. I also found this Help page very useful when setting up the Kindle Fire HD - How To Install Overdrive's Mobile App on a Kindle Fire HD.

Please remember that the Kindle Fire HD is the only Kindle device that is compatible with Overdrive in Australia.

Happy eReading, Paul.

Thursday, October 03, 2013

Ringwood Library relocation details

Ringwood Library - temporary location from 14th October

Ringwood Library is relocating to a temporary location in October. The library will close at 5pm on Friday 4th October and will re-open at 9am Monday 14th October at the new temporary location, 28 Warrandyte Rd, Ringwood.

Not sure where that is? Check the following map.

Ringwood Library relocation (click on the map to enlarge)

Getting there

Walk: An estimated 10 minute walk from Ringwood Railway station (walk right along Maroondah Hwy, then turn left down Warrandyte Rd)
Bus: There are bus stops on Warrandyte Rd, near Aird St and Woodside Ave.

364 - Warrandyte - Ringwood via Ringwood North (Departs Ringwood Station - Aird St or Woodside Ave)

271 - Box Hill - Ringwood via Park Orchards (Departs Ringwood Station - Woodside Ave)

366 - Ringwood - Croydon via Croydon Hills (Departs Ringwood Station - Aird St or Woodside Ave)

906 - City - Warrandyte Bridge (SMARTBUS Service) (Departs Ringwood Station - Woodside Ave)
Car: There are approximately 50 carpark spaces (mostly at the rear of the building). There are 2 accessible car park spaces at the front of the building.

If travelling from Maroondah Highway it is recommended that visitors enter via Pratt Street at the rear of the building and park in the rear carpark. (Officeworks is on the corner of Pratt St and Maroondah Highway).

Croydon Library

Croydon Library and its after hours book chute will remain open during the Ringwood Library relocation (5 - 13 October) and is located at Civic Square, Croydon (near Arndale Shopping Centre on Mt Dandenong Rd).

New library

A new, state-of-the-art centre is being built at the corner of Maroondah Hwy and Warrandyte Rd. It will integrate a library, a learning centre, an art gallery and Council service centre.  Find out more about the new Ringwood Library Learning and Cultural Centre at

Cheers, webgurl

Monday, September 30, 2013

Zinio Magazines - good news and bad news

Greetings everybody we just wanted to bring you up to speed with what is happening with the Zinio eMagazine online resource.

First the good news - we will be renewing our subscription to the resource. There will be 217 titles available which our members can download and keep on their device be it a PC, laptop, smart phone, iPad or tablet computer. We have had over 30,000 downloads since September 2012!

Now the bad news - a number of magazine publishers have chosen to remove their titles from the list of magazines available to libraries through Zinio.... and of course several of these titles are amongst the most popular with our members. Obviously the publishers were not making enough money from members clicking through and deciding to purchase a subscription for themselves. Here is the list of soon to be removed titles:

Australian Home Beautiful
Australian Men's Fitness
Australian Shape
Australian Sky & Telescope
Australian Yoga Journal
BBC Easycook
BBC Good Food
BBC olive
Better Homes and Gardens Australia
Bride to Be Australia
Business Traveller
Classic & Sports Car
Clean Eating
Combat Aircraft Monthly
Conde Nast Traveller UK
Cosmopolitan UK
Country Life
Country Living UK
Countryfile Magazine
Diabetic Living Australia
Digital Arts
Easy Living
Esquire UK
F1 Racing UK
Girlfriend Australia
Glamour UK
Good Housekeeping UK
Gramophone Magazine
Harper's Bazaar UK
Harper's Magazine
HELLO! magazine
House and Garden
House Beautiful UK
iPad & iPhone User
Italia magazine
Lonely Planet Magazine: Dream Trips
Macworld Australia
Marie Claire Australia
Men's Health Australia
Military History Monthly
Motorsport News
New Scientist
Practical Parenting Australia
Whole Living
Your Garden

As with all things digital there is a chance that the magazine publishers may choose to put their titles back into the Zinio for Libraries pool and we will be able to resubscribe to them. In the meantime several of the deleted Australian publications have an equivalent UK or US publication which we have subscribed to - eg: 'Marie Claire Australia' will go but we still have access to 'Marie Claire - US' and 'Marie Claire - UK'.

Our apologies but we are powerless in this circumstance.


UPDATE 2 Oct 2013 - there is currently a problem with Zinio as there are only 3 magazine titles available. We have contacted them and hope to have this rectified soon.

Thursday, September 26, 2013

Just a glimpse of some of the programs we've been involved in recently

Ever wondered what the library staff get up to when we're not answering questions and checking in books? Here's just a glimpse of some of the community programs we've been involved in.

Ringwood Move
Lyn and Paul have been busy weeding the Ringwood Collection prior to the move in October. Lorraine has been working with Lyn on the new layout of the building. The building is quite different from the original Ringwood Library……some of us still remember the brown bricks!

eLearning and Virtual Team
Congratulations to the Virtual team on the ERL Facebook! Really well done and a great job keeping it up to date.

ERL Facebook

The eLearning Team spent a day at Croydon with one to one sessions helping people master their iPad and the art of downloading eBooks….they helped 24 people during the day. These sessions are really popular now……it’s terrific that we can respond to the demand. Great work from all the eLearning staff in the branches.

Children’s Services
School holidays are in full swing! Several Big Draw events are being held this time…..Leigh Hobbs, Michael Salmon and Ian Forss are all special guests. Ysls are all busy with lots of young people visiting during the holidays.

leigh hobbs
Leigh Hobbs at Ferntree Gully Library
We are sad to farewell our wonderful and long serving children’s librarian Pia. She will be missed by her adoring storytime children and parents alike. Pia has several things planned for the future and we wish her all the best. We also sadly farewell Hilda… her storytime children will certainly miss her wonderful storytimes. I’m sure Hilda has some wonderful plans too.

Knox has two Nintendo DS units set up in the library and will host a ‘play-off’ on Friday. Nintendo offers the DS units to community groups and they have done lots of work with the Starlight Foundation.

Janet and Sue will both be working with Glen Park Community Centre on children’s projects over the next month.

South East Water have asked ERL if they can present two storytime sessions to children. The storytimes will focus on the importance of water and its conservation. They have produced a children’s book about water….sessions will be at Bayswater and Rowville Libraries.

Outreach Vehicles
The Flexi-service vehicle together with Rebecca, Rowanne, Sue, Helen and Lorraine spent last Saturday at the Yarra Valley and Mountain District Football Final. We painted faces (and other body parts!) of children (and adults), cut out and coloured, read stories, joined new borrowers, promoted the school holiday program and the library in general. We also spent time walking around the football ground encouraging people to visit their local library.

Parents were grateful to have activities for their children to do and Rowanne was pleased to see some of the footy families at the Healesville school holiday program this week.
Rebecca took the flexi-vehicle to visit a Young People’s Drop-In Centre at the Redwood Centre in Warburton and spent a day at Milwarra Primary School in East Warburton. Grant was recently accompanied by the staff from Inspiro (a community health service) to the caravan parks in the Yarra Ranges. Inspiro provided a sausage sizzle.

Sue will be joining Amy on the Knox Outreach vehicle next week to run storytime at the Dorset Road/ Burwood Hwy housing complex.

Ita Buttrose
ERL is very pleased to be hosting an event with Australian of the Year 2013, Ita Buttrose. Ita is a very well-known media personality but does a lot of work in the health and well-being area, especially for women and older Australians.

The Lunch with Ita event is being supported by Kubix. Places are filling fast - Book Online Lunch with Ita.

Vintage Market
Montrose Library is hosting a Vintage Market in November with lots of stalls for lovers of all things vintage. A similar market was part of the Fashion Meets Fiction Exhibition and was very popular so I’m sure this event will be well attended.

Home Services
The Home Services staff have decided to host an early volunteer celebration this year. The usual Christmas get together will be held earlier as most of our volunteers are too busy at Christmas. Many of them volunteer in several places and are kept pretty busy! The lovely thing is that several volunteers bring along one of their clients to the celebration…and it’s wonderful to meet them.

Janet and Lorraine are part of the Yarra Ranges Early Learning Working Group and ERL has recently received funding for two new projects that will take place next year.

Dads and Kids 
Dads and Kids is a project to take place in Yarra Junction. It will focus on creating opportunities for Dads to spend time with their children while encouraging both Dads and children to read more and engage with the library.

Jump Start
Jump Start is another project being funded. This project will be used to encourage playgroups to be aware of creating opportunities for children to become readers and to improve literacy levels.

Reading Dog
reading to a dogERL has worked over the last school term with Guide Dogs Victoria and Bayswater West Primary School on this project. Reluctant readers spend time each week reading to the Reading Dog….the dog is very non-judgmental and never corrects the child. It’s a time when the child can enjoy the company of the dog and just read. Results have been pretty amazing. All seven children in the program have gained confidence, improved in their reading ability and now read at home. Both parents and teachers have been surprised at the outcomes.

Lorraine and Janet are currently sourcing new funding areas so that we can continue to roll out this program.

Sharing Stories
This is a project being led by Yarra Ranges Council. ERL and the Healesville Indigenous Community Service Association are partners. It involves the creation of three art installations recording important milestones in the Indigenous history of Healesville. A DVD has also been produced. The installations will be placed in Healesville Library. The launch of this project is on Thursday 31 October in Healesville.

We also attend the Young Parents Network meetings at Upper Yarra Family Centre and have supported their projects and a couple of occasions this year.

Lorraine and Janet have also been working on a series of events to help promote local businesses-especially home-based businesses. An evening with local business owners will be held at Knox Library in the next month offering local business people some tips and a chance to network with other business owners.

In the family and local history area, Kathy is working on a grant application for the ANZAC Centenary. She has also been very busy preparing for History Week which runs from 20-27 October. Lots of events happening in the Yarra Ranges area.

Croydon Library is working with Maroondah Youth Services to have some musical instruments available for loan through the library. Great opportunity for keen musicians to borrow drums, guitars etc.

Great job everyone! Thanks Lorraine for the summary of programs.

Friday, September 20, 2013

Important news for Apple users regarding iOS 7 & the Overdrive app

Just received the following news from Overdrive:

Apple released iOS 7 yesterday and many Apple users may have upgraded their device(s) or will be upgrading in the near future.

When an existing OverDrive Media Console (OMC) user upgrades to iOS 7, the app will fail when trying to open a DRM-protected eBook. New or first time users of OMC are unaffected by this issue meaning that if you download the app for the first time post-iOS7 update you will not experience this issue.

We are resolving the issue but in the meantime, the immediate remedy for users is to uninstall and re-install OMC which will also require the user to re-authorize with Adobe.

IMPORTANT NOTE: A re-install will clear a user’s bookshelf, history, and app settings. Refer to the iOS section of this Help article for assistance.

Audiobook users won’t notice that anything is different unless they attempt to download parts of audiobooks they already downloaded to OMC before upgrading to iOS 7. A user will receive an error message informing them to download the title again.

Keep updated on Overdrive blog

Cheers, webgurl

Tuesday, September 03, 2013

Electorates and polling places for the Federal election

The Federal election is on Saturday 7th September 2013 and I've gathered the important information you need to know regarding electorates and polling.

Electorates in our region
La Trobe

Find my electorate (enter your postcode or suburb to search)

Where can I vote? (includes early polling places)

For more information visit the Australian Electoral Commission website
Cheers, webgurl

Tuesday, August 27, 2013

ERL staff 'Must Reads'

Today I asked our staff:
"What book would you recommend above all others... a must read - fiction or non-fiction."
Here's what they had to say:

Nicholas & Alexandra by Robert K Massie
The story of the last Tsar of Russia & his family. This book started my love of Russian history & literature. It's a beautifully-written & tragic story.
- Lyn

The Book Thief by Markus Zusak
I loved reading 'The Book Thief' by Markus Zusak. It was beautifully written but what I liked most was that the narrator was Death. The persona of Death had empathy, character and, at times, a wry sense of humour. Reading the book made be feel differently (better) about death.
- Rose

Daemon | Freedom TM by Daniel Suarez
Definitely for me it's Daemon and Freedom TM by Daniel Suarez. Two-part techno-thriller by a vastly underrated writer. Fizzing with original and terrifying ideas with an incredibly fast pace. What really sets it apart from other thrillers is its deep and thought-provoking social commentary on the nature of popular governance and economic freedom. A must read.
- Liam
(Note: I'm putting in a request that we get Daemon at ERL)

The Cuckoo's Calling by Robert Galbraith
I have just read J.K Rowling's new book written under the alias Robert Galbraith called The Cuckoo's Calling. I really enjoyed reading this book.

Set in modern day London, the story revolves around the "suicide" of a model & the P.I that is asked to investigate the death by her family despite the police concluding the death to be a suicide.

A murder mystery with lots of twists & turns that keep you guessing right to the end.
- Heidi

The Round House by Louise Erdich
The Round House by Louise Erdich is a must read, it actually won the American National Book award. It's a real page turner that involves a terrible crime and fantastic coming of age story. it's  written in a beautiful mythic style.
- Leonie

Dystopian lovers.. Genesis of Shannara by Terry Brooks (series)
How about the Genisis of Shannara a trilogy by Terry Brooks. A fabulous tale that combines our world and the world of magic. It's an exciting tale that has wonderful characters and a great battle between good and evil. Teenagers and adults will love it!
- Leonie

Graphic Novels.. Saga Volume One and Saga Volume Two by Brian K. Vaughan
The Saga 1 and Saga 2. Graphic novels involves a Star Wars epic type prophecy story that breaks all boundaries. I can't wait for the next episode. You will be amazed.
- Leonie

The Rosie Project by Graeme Simsion
I really enjoyed the Rosie Project by Graeme Simsion, made me laugh out loud and kept me awake at night until I finished it.
- Maria

Father Bob: the larrikin priest by Sue Williams
Also Father Bob: the larrikin priest. Filled in lots of gaps about him I didn't know. Some of the anecdotes are hysterical. Overall he seems a very lonely soul with an enormous heart and great sense of social justice.
- Maria

The Guernsey Literary and Potato Peel Society by Mary Anne Shaffer and Annie Burrows
My must read book is The Guernsey Literary and Potato Peel Society by Mary Anne Shaffer and Annie Burrows. I chose this book initially because I loved the quirky title. This story is set in Guernsey during the German Occupation and it is a real eye opener in illustrating the optimism and humour of the human spirit whilst forced to live in such unfortunate circumstances. I cried and I laughed while reading, which is always the sign of a great story! I recommend for everybody to read this touching story.
- Nicole

Skulduggery Pleasant series by Derek Landy
I'd recommend the Skulduggery Pleasant series by Derek Landy. I was intrigued by the title and the cover art and thought 'Why not just give it a shot? See what it's all about.'. I'm so glad I did because it payed off big time! I fell in love with the witty and magical characters that are Skulduggery and Valkyrie, and i keep finding myself wishing I was in the story with them, joining them on their adventures.
- Hayz

Any titles by Cathy Glass
I can recommend a great author Cathy Glass. I have read all her books, once you start you can not put them down. She is a foster carer and writes about the children she has fostered. Here are some of her titles - Hidden, The night the angels came, The saddest girl in the world. I have recommend her to a few people and they've all had the same reaction
- Tracey

So, what would you add to the list? Let us know via the comments of the blog, on Facebook or Twitter. Tag it #ERLMustReads

Cheers, webgurl

Thursday, June 27, 2013

We "Like" - New Beginners Facebook Training Sessions Now Available

Did you know that people check their Facebook page more often than checking their letterbox? Mmm-hmm, true story.

Facebook. Love it, hate it - we have to admit it is the social platform where most people stay in touch with each other. It's not a passing fad, and its not going anywhere any time soon.

Eastern Regional Libraries is proud to announce the new Beginners Facebook Training Sessions! These free sessions are designed for people who would like to learn how to use Facebook but have always been hesitant or sceptical about giving it a go. Does this sound like you or someone you know?

The training will cover:
  • Signing up 
  • Posting Status Updates, Comments
  • Sharing and "Liking"
  • Account Security Settings
  • Account email Notifications.
  • and more!

Special shout-out to to Federica, one of our IT Support Officers, for developing this program. She was inspired to create this opportunity for members as the number of questions regarding how to navigate Facebook has increased significantly over the past few months.The sessions we've already run have been very successful, so thank you to Fede for all her hard work!

It's never too late to get on Facebook - it can be an incredibly rewarding social platform when you know how to use it in a way that suits your needs.

To find out when and where the next available Beginners Facebook Training Session is call 1300 737 277 or Book Online.

Or if you're a bit of a smarty pants - you can find out on our Facebook Page...

Friday, May 31, 2013

The 10 "Power Library User" tips that will save you time

We all probably know someone that has the library all figured out, the "Power Library Users". They get the most out of their public library service and save a lot of time while they're at it.

The following is a short list of tips that will get you on the way to becoming a "Power Library User" at Eastern Regional Libraries. Is it any wonder that all relate to the virtual library. You may have some of your own you'd like to share, so feel free to do so in the comments... so notepads ready? Here goes....

10. Troubleshooting via social media
Power Library Users don't wait for a library visit to sort out issues with downloading eBooks or trouble with their account. They head straight to our Facebook or Twitter pages and connect with library staff there. In addition, we frequently answer questions coming in from members via the Contact form on the website.

9. Suspending your holds while you're on holiday
Have you ever been frustrated to discover one of your holds has arrived while you're on holiday and are unable to pick it up? A great feature of the Enterprise catalogue is the ability to suspend/unsuspend your own holds. Click on the Holds tab in My Account, select the holds and click on the Suspend Holds button. You may reverse it via Cancel Hold Suspension once you're back home.

8. Can't find it at ERL? Switch your search to All Libraries
Eastern Regional Libraries is a member of the Swift Consortium including 19 Victorian libraries. If ERL doesn't have a copy of the item you're looking for, change the target of your search from Eastern Regional Libraries to All Libraries. You may place holds on titles at other libraries.

7. Long waiting list for a physical copy? Check our digital collection
Some titles may experience lengthy waiting lists if they receive some buzz in mainstream media. Power Library Users know to check our Overdrive eBook collection in case we have a digital copy of the title.

6. Get the App
With the exponential increase in the use of mobile devices such as smartphones and tablets, it's worth downloading the apps we make available via the library website. BookMyne allows you to search the catalogue and renew & place holds without having to scroll, pinch etc. The OverDrive Media Console app manages the search and download of digital content such as eBooks and eAudiobooks from our OverDrive collection. Downloading the Zinio app and registering will give you access to our digital magazine collection. We're adding more content all the time.

BookMyne - iTunes Free
BookMyne - Android Free
ERL Libraries Free
Overdrive Media Console Free
Zinio Magazines Free

If iPads and eBooks are still new to you check out our free talks in our libraries.

5. Favourites
Over the past few years many members have enjoyed receiving email alerts when titles by their favourite author have been added to the collection. While Favourites is not available with the new Enterprise catalogue, they may be maintained via the previous eLibrary catalogue and the report will still be sent via email. You will need to be logged into the eLibrary catalogue using your userID and PIN to add, modify and view Favourites. Discover how to add authors to your Favourites through the catalogue guide.

4. Research 24/7
Just because the physical library may be closed doesn't mean that you can't access our resources. Eastern Regional Libraries subscribes to a vast range of online resources, most of which are available remotely from home 24/7. Click on Online Resources on our library website and you'll find encyclopedias, newspapers, online study materials, language courses and more.

3. Placing multiple holds at once
The new Enterprise catalogue allows members to place multiple holds at once, for a series or books by the same author or on the same subject. Just click the checkbox beside the desired titles in the brief results and select Place hold(s) from the action menu at the top.

2. Signing up for date due reminders
This one saves money too. Notify library staff of your email address and we'll add it to your membership record. You'll receive an email 4 days before the item is due so you can renew or return the item on time. Notify the library of any change to your email address and make sure your Inbox isn't full.

1. RSS feeds
There are two places I use RSS feeds regularly. Firstly on the catalogue, to stay updated with the latest titles on a subject. I construct a search and click on the orange RSS feed icon at the top of the brief results. I add the feed to my preferred feed reader, in my case Firefox's Live Bookmarks. I don't need to perform the search over and over, I simply go to the feed.

The other area is the Events Calendar. By clicking on the Upcoming Events link in the calendar and selecting my favourite branch then clicking Go I can view the events in my branch for the next 30 days. By clicking on the orange RSS feed icon on the results page I can add this feed to my preferred reader. If I want to know what's on this month all I need to do is go the the reader. Similarly, on a smartphone I can add an event to my calendar by touching the "9 icon". Voila!

Do you have any favourite tips to share? Let us know in the comments below, on our Facebook page or on Twitter.

Cheers, webgurl

Wednesday, May 22, 2013

Some important notes regarding the OverDrive Media Console upgrade next Wednesday 29th May

So many of our members are enjoying OverDrive ebooks on their mobile devices and it's great to see! We wanted to pass on this announcement from OverDrive regarding the next Media Console upgrade with plenty of notice.

OverDrive are releasing an updated version of the OverDrive Media Console (OMC) mobile app for iOS and Android (v2.6.5) on Wednesday 29th May (Australia time).

Important change for OverDrive Media Console for iOS v2.6.5 (iPhone, iPad etc)

As a result of changes to Apple's privacy policies, OverDrive have had to make changes to the way they handle licensing for EPUB ebooks & MP3 audiobooks. Therefore the upgrade will de-authorise every user's Adobe ID.

After upgrading to OverDrive Media Console v2.6.5 on these devices members will be prompted to authorise the devices with their Adobe ID again. The ID is your email address and hopefully you've remembered the password. To continue reading the ebooks you've previously downloaded you'll need to sign in with the same AdobeID used previously.

Audiobook users

Audiobook borrowers that have partially downloaded an audiobook prior to the upgrade will need to return to the library bookshelf to download any missing parts.

If users try downloading missing parts directly without first reactivating the download from their library website bookshelf, they will receive a ‘downloadManagerErrorDomain:403’ error.

For more information on the upgrade visit the OverDrive blog.

Cheers, webgurl

Friday, April 26, 2013

Getting started with the new Overdrive Next Generation eLibrary

Have you logged into Overdrive eLibrary and noticed a change? This video created by Overdrive will guide you through the changes:

More information can be found at Your Library - Next Generation

There is an identified issue with Internet Explorer. The Next Generation platform works well in all standard and mobile browsers, including Firefox, Chrome, and Safari. The website makes use of web technologies such as HTML5 and CSS3 that are not supported by some versions of Internet Explorer. Internet Explorer 7 users will be automatically prompted to install the Google Chrome Frame Plug-in for general site use. Users may switch to another browser such as Firefox, Chrome or Safari.

cheers, webgurl

Thursday, April 11, 2013

Some features of the new Enterprise catalogue you may not have spotted

Well the wrapping is off and everyone is playing with the new Enterprise catalogue and we thought we'd share some of the new features. How many have you spotted? Complete list of Enterprise features


  • The new catalogue uses fuzzy logic searching - a “Did you mean…” message pops up to correct misspellings/typos, and gives results for related terms. People are used to this with web searching.
  • Searching for DVDs and magazines is even easier. Members can select DVD or magazines from the first drop-down menu and type in the title.
  • Relevance sorting of results. When a person does a search, the catalogue returns a relevance percentage for each search result and displays each result in order from highest to lowest percentage relevance. Results found in the Title and Author fields are weighted to be more relevant than results in other fields. An exact match in the Title or Author fields will result in a score of 100% relevance. A match in any other field will result in a lower relevance percentage.
    e.g. a search of William Shakespeare in all fields will display titles that have this name in the title or author or both first before any title that might have the name in subject.
    Results may also be sorted via publication date, title or author.
  • The brief results screen offers 3 ways to view the displayed results. List view includes summaries, thumbnail view has just the book covers and Cool Iris is a floating display of the book covers.


The catalogue now has content pages for subject links such as Business, Health and Employment. A DVD page on which we’ll be posting reviews of DVDs in our collection has been added. We’ve also added a page for Online Resources. The catalogue guide contains tutorials with screen images.

New titles

A slideshow has been added to the front page of the catalogue for new Adult Fiction.
A new titles page includes titles added to the collection in the current year:
Adult – CDs, DVDs (feature films, documentaries), Fiction, Non Fiction, Audiobooks, Large type, Graphic Novels
Junior – CDs, DVDs, Fiction, Non-fiction, picture books, teen


Members can place multiple holds by selecting titles and choosing Place Hold(s) from the Select an Action drop down menu at the top of the results.

My Account

  • Logging in via the login form at the left will take members straight to My Account.
  • Members can now suspend their holds themselves if they are going on vacation. As well members can edit the pickup location.My Account now displays the place in the hold queue. It is an approximate place as it shows the place within the entire consortium hold queue. ERL members have access to ERL items first so the actual queue place will often be shorter.
  • My Account now displays Payment History
  • Barcodes of items are included in the Checkouts. Great for magazine borrowers.


Members can create custom lists once they are logged into the catalogue. These lists will not expire. Lists created while not logged in will expire.

Important notes

Updating browser language for Australian date format
Some members may notice the dates displaying in US format MM/DD/YYYY. The new catalogue is set to display in the language setting of the browser. The default language on most browsers is English (US) and can be changed easily to English (Australia). Change browser language For members using the Chrome web browser add English (United Kingdom) and make this the default language.

Application error
If you get an Application Error has occurred error message please click the back button on the browser and refresh/reload the page. It is only a temporary error message. Alternatively you may reload the catalogue page in your browser by selecting it from your bookmarks/favourites.

Favourites are not available with the new Enterprise catalogue. However they may be maintained via the previous eLibrary catalogue and the report will still be sent via email. Members will need to be logged into the eLibrary catalogue using their userID and PIN to add, modify and view favourites.

Cheers, webgurl

Wednesday, April 03, 2013

Choice magazine content currently unavailable via Gale OneFile

We've been advised that content from Choice magazine is not currently available via the Gale OneFile database while they negotiate a new license for the content.

We apologise for any inconvenience. Choice magazine is still available in physical format from our branches and may be accessed on library PCs via Choice Online from Online Resources on our website (under Other).

We will advise if and when this changes.

Cheers, webgurl

Thursday, March 28, 2013

Catalogue down for maintenance over Easter

Hello all,

Just a heads up to let you know the catalogue will be down for some scheduled maintenance over the Easter holidays. Sorry for any inconvenience! It will be back online as soon as it's all finished.

In the meantime - if you have any enquiries, don't hesitate to contact us on our Facebook Page.

Have a wonderful holiday everyone!

eMagazines for eAster

The library is going to be closed for 4 days over the Easter break and it looks like it's going to be cold outside so what better time to download an eMagazine and curl up somewhere cosy and read in comfort.

The library has subscribed to a service called Zinio that allows you to download and keep the latest issue of over 250 Australian and international magazines. The most popular title in the collection so far has been 'Better Homes and Gardens' closely followed by 'Australian Good Taste' and 'The New Scientist'.

In order to use Zinio you will need to set up 2 accounts: an ERL Zinio account to select your magazines and a account to read them.

Setting up an ERL Zinio account
Connect to the ERL Zinio page using your internet browser.
Click the Create Account button.
Enter your library card number, click Validate.
Enter your email address, password and name.
Click Create Account (a validation email is sent to your nominated email account).
Check your email account for an email from RB Digital Portal.
Click on the link in the email to activate your account.

Select eMagazines
Connect to the ERL Zinio page using your internet browser.
Login with your email address and password.
The covers of all available magazines from the library will display
Click on an eMagazine to place it in your ERL Zinio account.
A new window opens asking you to create a account.

Set up a account to read and manage eMagazines
Once you have created an ERL Zinio account you must create a account.
Enter the same name, email and password that you used for your ERL Zinio account.
You will be asked to fill in a personal preferences form but none of the responses are obligatory. Complete the form and click Submit.
If you already have a Zinio account click Sign In Here and sign in to your account.
The eMagazine you selected will be in your Zinio account. Click on it to start reading.

Read eMagazines
Go to
Click on Log In at the top right of the screen and enter your email and password.
Click on Read to view the eMagazines you have selected.
Click on the eMagazine cover to open and read.

Important note follows..... To get new issues of a title you must log in to your ERL Zinio account and then add the new issue to your account.

Zinio Apps
As well as reading eMagazines through your web browser you can also read them through apps for PC, Mac, iPhone, iPad, Android and Blackberry. These are available at the bottom of the ERL Zinio page.

Read eMagazines Offline 
You must be online to select eMagazines and download them.
Open your ERL Zinio account and select an eMagazine.
Open the Zinio app on your mobile device.
Select an eMagazine to download.
When the download is complete you can read that eMagazine offline.
Only eMagazines that have been downloaded through the Zinio app can be read offline.

Additional Information
There is no loan period for Zinio eMagazines.
There is no limit to the number of eMagazines you can download.
Your account is personal and cannot be viewed or checked by library staff.
You can use your account to purchase other eMagazine titles from the commercial Zinio site.

eNjoy your eAster eMagazine eReading!!

Cheers, ePaul.

Wednesday, March 27, 2013

Opening Hours over the Easter Holidays

Eastern Regional Libraries will be closed on the following days over the Easter Holidays.

Good Friday 29 March
Easter Saturday 30 March
Easter Sunday 31 March
Easter Monday 1 April

All branches will be back to operating with regular opening hours on Tuesday 2 April. In the meantime, have a safe and relaxing holiday.

Monday, March 25, 2013

Email notice glitch - sorry for emails sent for returned items

We had an issue on the weekend with our email notification for overdues. Some of you will have received email notices for items that you have already returned.

We apologise for this and the issue has been addressed. If you do wish staff to check your card please ask on your next visit or contact us via the contact form on the website

Cheers, webgurl

Tuesday, February 26, 2013

New options for the 1300 number, get connected to a library near you

We've recently upgraded the ERL phone system and have made some changes to the configuration of the 1300 number.

After listening to feedback from staff and library members the recorded message now says:
  • Press One to be connected to a library near you. 
Calls will then be redirected to the nearest library based on the nearest telephone exchange.
  • Press two to be connected to a staff member, if you know the extension number.
NOTE:   Please make sure you wait for all the instructions before you start pressing extension numbers.
Cheers, webgurl

Monday, February 18, 2013

On the Road Again - Knox Outreach Vehicle

All hail the Maintenance Man - The Knox Outreach Vehicle will be back on the road at the Dorset Road Complex this afternoon. 

Apologies for any inconvenience!

The Virtual Team

Friday, February 15, 2013

Knox Outreach off the Road this Afternoon

The Knox Outreach Vehicle will not be stopping in Knoxfield this afternoon, due to maintenance.

Apologies for any inconvenience! If you have any questions about the mobile service or your account, please don't hesitate to contact us on 1300 737 277 or leave a message on our Facebook Page.

The Virtual Team

Wednesday, February 13, 2013

Summer Reading Celebrations!

Dancing with the Magical Mountains troupe.
Check out Facebook for more photos.
Well, its another year over for the Summer Reading Challenge - and what an amazing effort by all the kids who participated.

We had over 834 children join, with approximately
4,810 books in total being read over the Summer Reading period.

Ferntree Gully Library had the highest reading record sheets returned for one child, numbering at 12 - which means this particular reading whiz read 120 books. Knox Library followed, with at least one child powering through 70 books throughout the challenge. What a fabulous effort for these kids to put in!

To celebrate all our kids' achievements (yes, we librarians are so very proud!!), we held this year's Summer Reading Party at the Mooroolbark Community Centre. With a turnout of around 150 children, we were joined by The Magical Mountains Children's Live Entertainment performers. Amongst our special guests were Stewie the Koala, Locky Cocky, Breanna the Gum Tree and Suzie Roo who delighted our young audience with much singing and dancing.

Of special note are some of our Summer Reading Club Winners. From Lilydale library we have our Reading Winner Nicholas. Our Non-Reader award went to Harley, who shared his love of books with his older brother Jack, who read them all to his little brother. Congratulations, guys!! You can see our winners on our Facebook Page.

Well done to all the children who participated in the Summer Reading Challenge this year - and a big shout out to all the parents and teachers who encouraged the love of reading in their kids. Also, kudos to all our Youth Services Librarians - with Sue, Trudi, Rowanne and Hannah (she was also Breanna the Gum Tree!) for organising the party. Thank you everyone and look forward to seeing you all for  the next Summer Reading Challenge!

For more photos of our Summer Reading Challenge party, visit our Facebook Page.

Thursday, February 07, 2013

Total Fire Ban - Ranges Mobile off the Road

The Ranges Mobile and Flexi Vehicle will be off the road today due to Total Fire Ban conditions in the area. Apologies for any inconvenience!

If you have any questions in regards to you account, please don't hesitate to call us on 1300 737 277 or you can leave a message on our Facebook Page.

In the meantime, take care in the heat and stay safe!

The Virtual Team

Wednesday, February 06, 2013

Have your Say! - New Ringwood Library & Cultural Centre Survey

We all know how much everyone loves their library - and its a rare opportunity when we get to build a brand new one!

The recent visit of Minister Jeanette Powell at Ringwood Library to announce additional funding for the new Ringwood Library, Learning and Cultural Centre has inspired some excitement in the community. Planning for the centre is underway and is anticipated it will be completed in 2016. We will keep you updated here and on our Eastern Regional Facebook Page as more news develops.

The new state-of-the-art centre will incorporate not only a shiny new library, but also:
  • A designated art gallery for exhibitions
  • Flexible learning spaces for all age groups and educational levels
  • A Cafe area with newspapers and magazines
  • An interactive local history display
  • and a Council Customer Service Centre.
As plans continue to progress, Maroondah City Council is giving the community the opportunity to Have Your Say! in the design, activities and use of the centre.

So, now is the time to jump on board and have your say! We want to hear from you - and most importantly - we want to know how we can make the Ringwood Library, Learning and Cultural Centre the best community hub in Melbourne.

Go for it - Tell us your thoughts by filling out the survey before Friday 22 March 2013 - and you could also go into the draw to win an Apple iPad Mini!

We'd love to hear from you - Complete the Have Your Say Survey

Monday, February 04, 2013

Its the Onions that get you - Ranges Outreach Sausage Sizzle

What a lovely day - the hotplate was sizzling with sausages and the smell of BBQ onions wafted across the caravan park... Dee-lish, who could resist?

Eastern Regional libraries were out and about with the Ranges Outreach Vehicle on Tuesday January 27 with a free sausage sizzle at the Britannia Ridge Caravan Park and Doon Reserve Caravan Park to celebrate these new outreach destination points.

Some of our new members at Britannia Caravan Park.
Residents and travellers at the caravan parks were treated to both a hearty barbie lunch as well as new library memberships and access to all the goodies available on the Ranges Outreach vehicle.

Jess from Eastern Regional reported on the success of the venture. "It was a fantastic afternoon - everyone who came for the sausage sizzle joined up and just about everyone borrowed something. Was awesome to see so many people enjoying what the library had to offer."

Residents went home with DVDs, childrens books, best seller fiction - and they even ordered a range of materials to be sent up on the Ranges Outreach van on the next visit.

"I couldn't believe the stuff they had, bloody marvellous. And a sausage lunch," commented Brian. "I'm looking forward to seeing the little van come up again - they're going to bring me up some Grisham's I haven't read. Top stuff, great service."

To see where we truck about - check out our Ranges Outreach Timetable and Knox Outreach Timetable.

See our Facebook Page for more photos from the Outreach Vehicles Album.

You never know what we're up to out there!

The Virtual Team

Wednesday, January 30, 2013

The British Newspaper Archive at ERL

We have just added 'The British Newspaper Archive' to our growing suite of online resources available from our webpage. The genealogists amongst us will love this resource because it gives you access to hundreds of regional British newspapers published between 1710 and 1960 - perfect for tracking down long-lost relatives and their doings in Dorset in the 1860s.

Licensing restrictions mean that you are unable to search the BNA from home but will need to come into a branch in order to be able to use it. The good new is that after registering to use BNA you are able to save articles to your own BNA account (called 'My Research') which you can access from home. A trifle confusing but in a nutshell what it means it that you need to come into the library to search the resource and then you can go home and read through the fruits of your labours.

Gail White will be running a training session on how to use the BNA at the Lilydale branch in March - if you would like to know how it all works you can make a booking via this link:

Accessing British Newspaper Archive Online

Cheers, Paul.

Tuesday, January 29, 2013

ERL Facebook is here!

Woohoo!! Yes, it has finally arrived - and we must say, there is much rejoicing and maybe a little happy dance going on behind the scenes as we launch our new Facebook Page.

What does our Facebook offer?
Well, we wanted to go with a fun approach - afterall, Facebook is for fun and socialising. Our posts are going to be the kinds of things you can enjoy and share with your friends. Covering everything from library and book humour to quirky trivia, family history, competitions, library events and library news, we certainly encourage people to "Like" us and pop us in their "Interests" list so as not to miss out on any updates!

Our Approach?
Need help with a project? Sure thing - jump on and tell us what you're looking for.
Not sure how to download an e-book? No probs - post us a message.
Having trouble with the catalogue? Good to know, we'll see if we can steer you towards what you're after.
Looking for something new to read and don't know who or where to ask? Hey, no worries - ask us.
Did you love an event you went to the other week? Hey, there are probably photos or spare handouts to share.

So, you are cordially invited to...
Talk to us! We heartily encourage people to approach us with all their library and information enquiries. This is a place where we want people to feel welcome and comfortable to ask questions and chat to us. This is a very exciting venture and we can't wait to hear from everyone.

So go ahead - "Like" our Eastern Regional Libraries Facebook Page... we know you want to...

Wednesday, January 23, 2013

Yarra Ranges Mobile off the road this morning

The Ranges  Outreach vehicle will be off the road this morning - so it will not be stopping at Kirkbrae Retirement Village. It will resume services  for Walmsley Village though!

Sorry for any inconvenience, don't hesitate to call us with any queries on 1300 737 277.


The Virtual Team

Tuesday, January 22, 2013

WiFi down at Yarra Junction until further notice

Hello all,

The WiFi is currently down at Yarra Junction library until further notice. We apologise for any inconvenience!

If you need to access the Internet, please feel free to book a PC at Yarra Junction or visit own of our neighbouring branches.

Branch Locations

The Virtual Team

Friday, January 18, 2013

Get Me About website goes live

Need help getting around your local community? Well the recently launched Get Me About website should be the first place to go to. Put together by a number of community organisations the site can be used to find the best transport options for getting around the Eastern Metro region, based on your specific needs or requirements. The site can help you to plan your trip whether it is for a health appointment or to catch up with some friends at a local cafe. You can also check to see what community events are happening in your local area. So just remember, to get around check out Get Me About.

Happy trails, Paul.

Friday, January 11, 2013

Today: Ranges Outreach Vehicle Off the Road Due to Total Fire Ban

Hello all,

Due to Total Fire Ban Restrictions, the Yarra Ranges Outreach vehicle will be off the roads today.

Sorry for any inconvenience - stay safe out there!

The Virtual Team

Tuesday, January 08, 2013

ERL Open on Australia Day Saturday 26 Jan - Closed Monday 28 Jan

Australians all let us rejoice... for ERL is open on Australia Day!

Yes, our branches will be open on Saturday 26th January for Australia with regualr business hours.

However, we will be closed on Monday 28th January for the official Australia Day public holiday.

So be sure to come in, grab some books and DVDs to keep you and the kids entertained over the weekend.

Sounds like a plan. So, who else is looking forward to a long weekend?
  Cheers, Anoewyn

Monday, January 07, 2013

The heat is on...

Hi all,

as that great philosopher Glenn Frey once mused 'The Heat is On', and now that I have that aural worm implanted in your heads I will get to the gist of this post which is to remind you that you can enjoy all of the benefits of the eLibrary from the air-conditioned comfort of your own homes. There are over 15,000 eBooks and eAudiobooks available for you to download to your PC, tablet, eReader or smart phone via the Overdrive page of our eLibrary. The latest notable authors to appear in the eLibrary are Lee Child, author of the Jack Reacher stories, and Kate Morton, the Australian author of the latest bestseller 'The Secret Keeper'.

You are also able to download and keep copies of over 200 popular Australian, American and British eMagazines via the Zinio page of the eLibrary. The biggest hits with our members so far are 'Better Homes and Gardens', 'Australian Home Beautiful' and 'New Scientist'. It is a bit fiddly to set up the service and I thoroughly recommend that you read the User Guide that will help you through the process of registering an account but the benefits far outweigh the temporary inconvenience..... the quality of the graphics from 'National Geographic' is brilliant on the new iPads.

Happy eReading, Paul.

PS: Don't forget that there are a whole host of other Online Resources that you can access from home to entertain and educate yourselves and any young persons living in your household. My particular favourite is 'Busythings' - who can resist a pink doughnut eating monkey?

Friday, January 04, 2013

Sneak peek of our new library catalogue

I've been spending the last few months configuring the new catalogue and want to give our members a sneak peek. It's fully operational so you may login with your user ID and PIN on the site, as well as place holds etc.

Go to Enterprise catalogue

A few things you'll notice:
  • the barcode of items borrowed will appear in My Account - a much sought after feature for our magazine borrowers.
  • if you click on the first drop down menu you'll find a field labelled DVD. Select this to just search for DVDs.
Explore the site and please leave me some feedback or ask questions through the website feedback form. I'm still testing and adding tutorials to the catalogue guide. Once I've finished I'll be making the full transfer to the new catalogue on our website.

Just a note that favourites will always need to be maintained via the old catalogue site so a link to that will always be available.

Cheers, webgurl