Calling the 1300 number

Members can navigate the 1300 auto attendant easily without having to listen to all of the menu options. Each menu option has a number assigned. These are known as the quick codes. As soon as the auto attendant starts and Alan starts speaking, type in the quick code for the branch wanted and you get straight through.

1300737277

Branch quick codes (menu options)
Administration - enter 1
Boronia Library - enter 23
Ferntree Gully Library - enter 24
Knox Library - enter 21
Rowville Library - enter 22
Croydon Library - enter 31
Ringwood Library - enter 32
Belgrave Library - enter 42
Healesville Library - enter 45
Lilydale Library - enter 41
Montrose Library - enter 46
Mooroolbark Library - enter 43
Mt Evelyn Library - enter 47
Yarra Junction Library - enter 44

If you select a branch that is closed you will be redirected back to the auto attendant to select another branch (unless the branch has an answering machine set up for after hours calls).

If we're closed for a public holiday a special holiday message is read letting you know that the branches and mobiles are closed and books may be returned via bookchutes at all branches except Croydon.

Cheers, Maryanne