I've just changed the configuration of the 1300 phone auto attendant so that all of our branches are listed. Call 1300 737 277 and listen to the dulcet tones of Alan Thompson, one of our staff members as he leads you through the new options to contact our branches. Thank-you to Pia Butcher, who was our previous auto attendant star.
The branches are grouped via regions and I've put them in order of the most busiest branches who would likely have more phone calls to the least busiest branches.
Once you know the options you don't have to wait for the prompt you can press the numbers as soon as the auto attendant starts.
You can return to the main menu by pressing 9.
After 8pm if you call the 1300 number you'll get a message saying the libraries are closed and directing you to the opening hours.
I'm always happy to receive feedback so please let me know if you have any trouble with the auto attendant system. The configuration changes have come as a result of member feedback.
Cheers, Maryanne
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